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With just under a decade of festivals on the books, we should be able to cover all your frequently asked questions about the festival, the town, artists, accommodation, and transport. Click on the category tab below pertaining to your inquiry or review all categories to know it all.

A FEW GENERAL FAQ’s ABOUT THE FESTIVAL.

WHEN IS JBAY RAGE?

JBay Rage 2019 takes place from the 29th of November till the 7th of December (We do however take a breather on the Sunday 1 December where only resident DJs will be performing.).

WHAT CAN'T I BRING TO JBAY RAGE?

At the specific JBay Rage venues, security bouncers are there to ensure your safety and will check to make sure people entering don’t have anything they shouldn’t have. This includes No Knives / No Guns / No Alcohol / No Drugs / No Glass / No Explosives / No Recording devices, drones or professional video equipment.

Ex Matriculants can apply for a free upgrade, after purchasing a ticket, that will give them a content creators wristband, this will allow you to bring in video equipment including drones.

For the rest of you, Instagram stories are always an option, otherwise, keep an eye out for our official JBay Rage after movies.

CAN I BRING MY CAR TO JBAY RAGE?

Cars may be brought to JBay, however, we must emphasize that we do not condone or tolerate drinking and driving and it is suggested that upon arrival, that you should park your car, hide the keys and make use of a taxi or cab service to take you to the venue.

HOW DOES ONE COMMUTE IN JBAY?

Please visit our Transport tab for a detailed breakdown to the transportation in Jeffreys Bay.

CAN I PURCHASE FOOD AT THE FESTIVAL?

There are a few food stalls in and around the venue where one can buy food and beverages.

ARE THERE JBAY RAGE PACKAGES THAT INCLUDE ACCOMMODATION?

Unfortunately not, accommodation is sold separately by outside service providers, but please do visit our  ‘Accommodation’ page for trusted suppliers .

WHAT IS THE MINIMUM AGE TO ATTEND JBAY RAGE?

Strictly no under 18’s allowed, and all attendees will require identification to enter the event – only original id books/cards, driver’s license cards & passports will be accepted.

HOW WILL I KNOW THAT AN AGENT IS LEGIT?

JBay Rage Agents have a dedicated Howler link, these agents can help and assist you with any JBay Rage questions you might have.

HOW WILL I KNOW THAT AN AGENT'S TICKET LINK IS LEGIT?

JBay Rage Agent links will take you direct to a designated JBAY RAGE page on the Howler website. Except nothing else!

WHAT SAFETY MEASURES ARE THERE WHILE AT JBAY RAGE?

All venues at JBay Rage have medics and medical support who offer 24hour assistance. Paramedics are on hand at the Jbay Rage venue throughout the festival duration in order to attend to any emergencies. The venue has an experienced security team as well as close ties to local law enforcement. Partying in a safe environment is our main concern!

IS JBAY RAGE SAFE?

All party venues at JBay Rage have medics and medical support who offer 24hour assistance to all attendees as well as a vigilant and competent 24hr security team.

A FEW JBAY RAGE TICKETING FAQ’s

I BOUGHT A TICKET, BUT HAVEN'T RECEIVED IT VIA EMAIL?

Please check your spam folder or contact support@howler.co.za for ticket queries

WHEN & WHERE DO I COLLECT MY FESTIVAL ARMBAND?

The collection takes place within The Jolly Dolphin, Jeffreys Bay, the exact time and day of wristband collections will be announced on our social media channels closer to the festival date. If you aren’t able to be in Jeffreys Bay on the first two days of wristband collection, don’t stress you can collect your wristband at the venue any day of the week from one of our staff during our office hours.

WHAT DOES A TICKET GET YOU?

Please be sure to visit the ticketing page of all details of the benefits of your ticket!

WHAT ARE TICKET PHASES?

Ticket Phases refer to when you purchase your JBay Rage ticket. Those who purchase their ticket early are rewarded with a cheaper price than those who purchase later on in the year.

WHAT ARE TICKET BREAKS?

JBay Rage ticket sales breaks are periods of time where we pause the sales of tickets. This allows students and parents to take a break and focus on holidays, family time and the very important exam time. Ticket Breaks take place between ticket phases, for Ticket Break dates, please follow our social media.

ARE THERE DISCOUNTED TICKETS FOR SALE?

Due to great demand and limited capacity, we are unable to offer discounted tickets for returning Ragers.

IS HAVING A TICKET ESSENTIAL IN ORDER TO GO TO JBAY RAGE?

Yes, although day tickets are available, preference is given to Pre-Sold ticket purchasers, if we reach capacity before the event you will not be able to access the venue or experience any of the performing artists. Due to the high volume of sales we have already experienced, we would like to advise that you purchase a ticket to avoid disappointment.

WHAT IF MY ARMBAND FALLS OFF DURING RAGE?

It is highly unlikely that your pass will fall off, as your material wristband is clamped on with a metal ring which shouldn’t be able to slip off However if it does fall off and you bring it to us with your ID, we will replace it for free. If there is no sign of it, you will have to take proof of ID to the registration tables and pay R100 for a new one.

Can I get a refund for my JBay Rage ticket?

A refund can be requested provided the JBay Rage ticket has not been delivered or collected. Any refund will incur a cancellation fee depending on when the refund is requested.

This cancellation may be done at any time prior to the day before the date of the event by sending a cancellation notice to hi@jbayrage.co.za The following cancellation charges apply:

  • If the cancellation occurs prior to June 2019, a 25% cancellation fee will apply;
  • If the cancellation occurs between July and August 2019, a 50% cancellation fee will apply;
  • If the cancellation occurs between September and October 2019, a 75% cancellation fee will apply;
  • If the cancellation occurs in November 2019, a 100% cancellation fee will apply;
  • In the event that you can provide us with documentary proof that a person in whose name a ticket was booked will not be able to attend the event because of his / her death or incapacity, we will not levy a cancellation fee in respect of that person’s ticket.
  • All cancellations require a 30-day period before reflecting in your account.

Can I sell my JBay Rage Festival ticket?

Please note that scalping or reselling of JBay Rage ticket(s) is illegal and not allowed.

Can I transfer my JBay Rage ticket into a friend’s name?

JBay Rage tickets may not be transferred.

A FEW TRANSPORT FAQ’s

HOW DOES ONE COMMUTE TO JBAY?

Getting to Jeffreys Bay for JBay Rage is solely up to you and at your own costs, although most JBay Ragers tend to enjoy a memorable road trip by carpooling with friends. Other tend to make use of long hall busses, while some tend to make use of flights into PE or George.

A FEW FAQ’s ABOUT JBAY RAGE ARTISTS.

HOW DO I APPLY TO PERFORM AT JBAY RAGE?

Although JBay Rage has longstanding relationships with many headlining artists and booking agents we do also like to offer JBay Rage as a platform for up-and-coming artists. These artists have to have performed at least ten club shows, have released an EP and should have a professional social media following on the various social media platforms. If you adhere to these points and you would like to apply please send your EPK to hi@jbayrage.co.za.

DOES JBAY RAGE BOOK INTERNATIONAL ARTISTS?

JBay Rage is a proudly South African festival, although we host some of the biggest and most influential local artists, our festival does not rely on the line-up alone. JBay Rage is more than just a party or a line-up, it’s a lifetime celebration and hundreds of JBay Ragers over the years have entrusted us as music curator as we never fail to deliver on our promise of paradise.

WHAT IS THE LINE-UP FOR JBAY RAGE?

The JBay Rage line-up is exclusively released on our social media channels, if you do not see artists announcements on our feeds, the artist announcements haven’t been kicked off – in that case, be sure to watch our hype videos and After Movies for a glimpse of what to expect!